Alana’s First Time Buyer Journey
March 3, 2016
What Brexit might mean for mortgage borrowers?
July 7, 2016

Alana’s Journey – Continued…

So, a lot has happened in the last two years…I got a new job, I discovered my love of peanut butter and I became an actual homeowner!

Now, as exciting as the tale of my first taste of peanut butter is, today I’m going to tell you a little more about my home ownership story. Avid readers of the YesCanDo blog will know already how their great team played a very important role in getting me on the property ladder. Well, they also had a key part in continuing my home-ownership journey, helping me through the steps of renewing my mortgage.

The process began when I received a letter from my mortgage provider – Virgin – stating my mortgage was up for renewal. As soon as I received this, I sent Matthew an email asking him for his advice. Despite being across the pond on holiday in Las Vegas, he quickly replied almost instantly, inviting me for a meeting to discuss my options.

When Matthew had returned from his American travels, I visited him at the friendly YesCanDo offices in Langstone. Here, Matthew gave me lots of good news. Firstly, he explained how, after two years, my flat had not only increased in value but because I now had a new job earning more money, I could get a much better mortgage deal. I had the option to either reduce my monthly payments or cut down the amount of years I had to pay – win!

Once we’d decided on a plan, Matthew sent me more details on the mortgage we’d chosen and asked for a copy of my bank statement and passport. My new mortgage provider, Barclays, then wanted statements for my last year’s mortgage payments. Unfortunately, this proved a little difficult as my current mortgage provider were quite hard to get hold of. Thankfully though, in the same way YesCanDo were always there to help when I had difficulties buying my property, they again went that extra mile to ensure I secured my mortgage offer.

When Barclays had all the paperwork they required, the process couldn’t have been simpler and before I knew it I was set up with my new mortgage deal, on a better rate in a property that had increased in value!

I still can’t quite believe how much I’ve achieved in the last two years, but I know it wouldn’t have been possible without the help and amazing service at YesCanDo.

Alana Hebenton



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